Hello you for posting in the HP Support forum. WHO WOULD NOT BE PISSED? and your local retailers and service centers here in the Philippines have not been helpful either. I EVEN CALLED YOUR INTERNATIONAL HOTLINE AND NO ONE HAS GOTTEN BACK TO ME. My problem is I can't just simply return this laptop because I got this specifically ordered there in the US, to be shipped here by my Uncle, because I really wanted to get this laptop exactly through your website and with customized parts to my liking, and imagine how extremely disappointed I am to be experiencing this. I literally researched for this laptop for 4 months, choosing among your top competitors (Dell, Microsoft, RAZER, ASUS) and this is the kind of service I get? I EVEN CALLED YOUR INTERNATIONAL HOTLINE AND NO ONE HAS GOTTEN BACK TO ME. HOW COULD A 3-WEEK OLD LAPTOP ALREADY HAVE A COMPONENT FAILURE? SERIOUSLY? I PAID 1800 USD FOR THIS AND I GET THIS CRAP? On a 3-week old laptop.įailure ID Code: RLJPK1-8SK8T0-MFPUQK-8GUM03 I even ran a Hardware Component Check just to see, and your Thunderbolt Test failed. for the Intel Management Engine Interface, and etc. I've tried pretty much all the other solutions like Advance System Properties, Allow Computer to turn off this device.
Tried Force installing the older BIOS but I can't seem to get it to install through Windows, unless I go through the Rollback feature but I can't because I can't even access your Recovery partition.Ħ. ) THE PROBLEM IS I can't even install the solution because it keeps telling me that "System does no meet the minimum requirements".ĥ. BIOS Rollback (but it seems the only available BIOS to rollback to is the current latest one)Ĥ. System Restore (to before the BIOS got installed but I know Windows SR can't really do much about that)Ģ. Ever since I updated the BIOS from F.27 (if that was the original one that came with the computer) to F.30 (through the HP Support Assistant), my 3-week old Spectre has been automatically restarting itself, or turning itself on, after I shut it down.īasically, if I shutdown the computer through Win+X, then Shutdown (or any similar methods), after the computer powers down (no light on the power button), 3 to 4 seconds later, it will start itself on again.ġ.
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